Office Administrative Assistance and communication between citizens and the municipality

Post. Address: St. Νικολάου 7  (μεταξύ των οδών Δημητριάδος και Ιάσονος)

 

Phone: 8001150000 (χωρίς χρέωση)

tel. Office : 2421037679-37478

fax: 24210 37679

Αρμόδιος Υπάλληλος : Ελένη Τατάκου

 


 

Mechanism of direct action that works to solve everyday problems of citizens.

Administrative Help :

-          Provide administrative assistance to people who have objective weakness access to municipal services or KEP.

Citizen Service :

-          Accepts requests, suggestions, suggestions and complaints to, the record, forward to solve the relevant departments of the City, monitor the implementation and ensure timely information to citizens.

-          Operates hotline citizens with the municipality to receive complaints, or the provision of management information to citizens.

-          Systematically monitor the website of the Municipality, gathers requests, suggestions, complaints and suggestions of citizens and ensures notification to the competent services, solving the problems of the departments and timely information to citizens.

-          Inform the public about the responsibilities and activities of the municipality, as well as their rights and the actions required to solve their problems.

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